Returns & Exchanges
At Second Sight Films, we want you to be completely satisfied with your purchase. If you receive a faulty item or change your mind, you can return your products within 14 days of receipt for a full refund or exchange.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all discs and booklets are included and the shrink-wrap is intact for non-faulty returns.
Ship the Item
Send your package to our designated returns address using a tracked shipping service to ensure safe delivery back to our warehouse.
Processing and Refund
Once we receive and inspect your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing